Thank you for choosing Prancin’ Paws Pet Spaw for your pet’s needs. We are proud to provide the ultimate care for your best friend.
Before grooming, please read and agree to our terms of service:
1. If your pet has any medical problems (seizures, arthritis, collapsing trachea, heart or breathing problems, etc.) please make us aware of them so we can take the necessary steps to ensure your pet’s comfort. Sometimes grooming can expose a pre-existing condition. We cannot diagnose any conditions but may advise you to seek veterinary attention.
2. If your pet has any history of biting, we require that you notify us before the grooming. This will help prevent injury to us and your pet. If your pet has behavioral issues, we will be happy to work through them with you.
3. If your pet has fleas or ticks, they will automatically be given a flea/tick bath. The charge for this service is $10.00 added on to your regular grooming fee. This charge covers the extra shampoo, time, and cleaning necessary to ensure that no fleas or tick are active in the salon. The treatment will kill the fleas/ticks on your pet, but after leaving our salon, your pet will not be protected from any fleas or ticks that may be present in your home or pet area.
4. If your pet is extremely matted, it may be necessary to be shaved down. WE WILL ONLY SHAVE YOUR PET WITH YOUR CONSENT. Removing a heavily matted coat includes risks to nicks, cuts or abrasions to the skin. Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus or bacteria to grow, as well as causing other types of skin irritations that existed prior to the grooming process. After effects of mat removal can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should have sunscreen applied daily or should be kept out of the sun until hair grows sufficiently to protect the skin. Prevention is the best defense against matting by scheduling regular grooming appointments. There is an extra charge for de-matting.
5. Health of Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior pet or pet with health problems, and can be exposed hidden medical problems or aggravate a current one during or after the groom. Because senior pets and pets with health problems have a greater chance of injury, these pets will be groomed for cleanliness and comfort, in styles that will not add to their stress.
6. If you must cancel your appointment, please give us as much notice as possible. We understand that schedules change, but short notice cancellations or no shows will result in a charge fee up to the full price of the groom and the inability to book future appointments. Cancellation POLICY: We require a 24HR notice of appointment change or cancellation. NO NOTICE or NO SHOW WILL BE CHARGED $25.00 due at next grooming.
7. Prancin’ Paws Pet Spaw reserves the right to refuse service to anyone whose pet may pose a threat to our employees or other pets in our care. This includes, but is not limited to, aggression problems, health problems, and parasite problems other than fleas/ticks.
By Signing below, you indicate that you understand and agree to our terms of service;
that you understand and agree to release and hold harmless Prancin Paws Pet Spaw, it’s owners, employees and affiliates from and against any and all liabilities, expenses, damage, and costs (including attorney fees) resulting from any service provided or injury (including death) to your pet(s) while in our care or afterward. You further authorize Prancin’ Paws
Pet Spaw to transport your pet to the nearest veterinary available and seek treatment in the event of an emergency, and agree that any resulting veterinary bill will be your sole responsibility.